Principal of AI & Data Strategy @ Verizon
Actively Exploring Opportunities

Scott Severance

GenAI & Machine Learning
Engineering Leader

Twenty years building production AI at Fortune 50 scale. Architect of Verizon's first production ML model and first enterprise GenAI platform — with outcomes that reach the Board of Directors.

Currently at Verizon
Education M.S. Data Science, SMU
Recognition Brandon Hall Gold Award
Presented To Board of Directors

From First Model
to Board-Level Strategy

I built Verizon's first production machine learning model in 2017. Today, I architect the GenAI platforms that put AI in the hands of 900+ HR leaders — and shape strategy at the Board of Directors level.

As Principal of AI & Data Strategy at Verizon, I lead enterprise GenAI initiatives that democratize analytics for hundreds of stakeholders. My work spans the full AI stack — from production LLM platforms on Vertex AI and Gemini, to 95%+ accurate predictive models, to NLP pipelines analyzing 63,000+ employee responses at scale.

What I do best is translate technical capability into outcomes the C-suite can measure. Three consecutive Exceeding/Top Performing ratings. A Brandon Hall Gold Award for AI Innovation. And the trust of senior leadership to present AI strategy at the Board level.

GenAI Pioneer

Architected Verizon's first enterprise GenAI platform using Google Vertex AI + Gemini

Top Performer

Top Performing rating in 2025 — third consecutive year rated Exceeding/Leading

Team Builder

Accelerated model deployment from 8 weeks to 3 — while mentoring the next generation of data scientists

Measurable Results

Production systems shipped. Real metrics. Quantified business value at Fortune 50 scale.

70%
Reduction in Query Time

Enterprise GenAI HR platform delivered real-time, natural-language insights to 900+ stakeholders.

54% → 89%
NLP Classification Accuracy

35-point improvement through novel LLM debiasing pipeline, with insights presented to Board of Directors.

95%+
Forecast Accuracy

Voluntary turnover prediction model (PyTorch + Prophet) enabling proactive workforce planning.

10M+
HR Documents Analyzed

RAG-powered AI summarization agent enabling instant policy retrieval across Verizon's entire HR document library.

3x
Online Sales Close Rate

Pioneered cause-and-effect analyses that tripled e-commerce close rates for Fios broadband.

50%+
Coding Velocity Boost

Built an AI coding assistant agent (LangChain + Gemini) that accelerated team development speed.

34% → 77%
Schedule Alignment

Novel network modeling solution for Smart Scheduler optimized in-office collaboration.

40%
Compliance Risk Reduction

AI Risk Clustering Engine (XGBoost + SHAP) auto-flags Code of Conduct violations, triggering personalized interventions for Legal.

"Scott's GenAI leadership has transformed how Verizon leverages AI for people decisions."

Carlos Moreno Director, HR Operations, Verizon

Core Capabilities

Full-stack AI leadership — from research design and production deployment to enterprise governance.

Generative AI & LLMs

Enterprise GenAI platform development using Gemini, OpenAI GPT models, and Llama. RAG pipelines, agentic workflows, prompt engineering, and fine-tuning at scale.

GeminiLangChainRAGVertex AIClaudeCodexGrok

Machine Learning

Predictive modeling, classification, clustering, and time series forecasting. Building production ML systems with 95%+ accuracy for workforce analytics.

PyTorchTensorFlowscikit-learnXGBoost

NLP & Text Analytics

Large-scale text analysis across 63,000+ employee survey responses. Topic modeling, sentiment analysis, and debiasing pipelines that improved classification accuracy by 35 percentage points.

SpaCyHugging FaceBERTopicLDA

People Analytics & Research

Rigorous research design, causal inference, A/B testing, and ROI measurement. Quantifying the impact of HR programs with academic-grade methodology.

ROI AnalysisCausal InferenceA/B TestingSurvey Design

BI & Data Visualization

Building interactive dashboards and self-service analytics platforms. Migrating legacy systems and enabling 1,000+ users with natural language data exploration.

Qlik SenseLookerTableauSpotfireLookML

MLOps & AI Governance

End-to-end model lifecycle management with GitLab CI/CD, Domino, and Airflow. Bias detection, drift monitoring, and ethical AI frameworks.

GitLab CI/CDDominoDockerAI Ethics

Cloud & Infrastructure

Multi-cloud platform deployment across GCP, AWS, and Azure. Container orchestration, scalable data pipelines, and enterprise-grade infrastructure for production AI workloads.

GCPAWSAzureKubernetes

GitHub Projects

Open-source tools and experiments spanning MLOps, agentic AI, edge computing, and security.

Self-Healing-MLOps-Pipeline

Production-grade MLOps pipeline with automated drift detection, self-healing retraining, and feature store integration.

Python
scikit-learnFeastGitHub Actions

DeepResearchAgent

Autonomous research agent that plans, searches, synthesizes, and produces cited reports using LangGraph.

Python
LangGraphAgentic AI

Edge-Native-Vision-Copilot

Real-time computer vision assistant optimized for edge deployment with ONNX runtime and voice interaction.

Python
ONNXEdge AIComputer Vision

GraphRAG-Compliance-Navigator

Knowledge-graph-powered RAG system for navigating complex regulatory and compliance documents.

Python
Neo4jGraphRAGLangChain

Autonomous-SOC-Security-Agent

AI-driven security operations center agent with automated threat triage, enrichment, and human-in-the-loop escalation.

Python
SIEMThreat IntelHITL

Data-Science-Toolkit

Interactive Streamlit app for exploratory data analysis, statistical testing, and visualization — fully offline-capable.

Python
StreamlitStatisticsOffline

PDA

Personal digital assistant integrating Twilio, Claude, and Telegram for SMS-driven AI conversations.

Python
TwilioClaudeTelegram

Vulnerability-Scanner

Automated vulnerability assessment tool with CIS benchmark checks, pen testing modules, and anomaly detection.

Python
CISPen TestingAnomaly Detection

ToneAnalyzer

Real-time speech and text emotion analysis using TensorFlow.js with a React-based interactive dashboard.

TypeScript
ReactTensorFlow.jsEmotion AI

TradingBot

ML-gated crypto trading bot using XGBoost for signal confidence scoring and Coinbase API integration.

Python
XGBoostCoinbaseML Gating

CodingAgent

Offline-first AI coding assistant powered by Ollama and local LLMs for private, air-gapped development.

Python
OllamaOfflineLocal LLM

Agent-Builder

Cross-platform CLI framework to design, build, and deploy AI agents with 6 LLM providers, 5 agent patterns, DAG workflows, and MCP compatibility.

TypeScript
MCPDAG WorkflowsMulti-LLM

Professional Experience

Principal of AI & Data Strategy

Driving Enterprise Transformation through AI & Analytics
Verizon | Irving, TX
2019 – Present
  • Architected & deployed Verizon's first enterprise GenAI HR platform using Google Vertex AI + Gemini, reducing analyst query time by 70% for 900+ stakeholders
  • Lead ML Engineer for PA&I AI Plan 2025 — a 3-phase initiative democratizing HR analytics through Intelligent Insights, Predictive Analytics, and Generative AI
  • Built AI coding assistant agent (LangChain + Gemini) boosting team coding velocity 50%+; created AI summarization agent with RAG over 10M+ HR docs
  • Engineered 95%+ accurate turnover forecasting model (PyTorch + Prophet) loaded into Workforce Management Dashboard, enabling $500K+ annual savings
  • Improved HR survey NLP accuracy: topic classification 54% to 89%, sentiment 63% to 88% via LLM debiasing pipeline; insights presented to Board of Directors
  • Developed RAG-Enhanced Qlik Insight Advisor, enabling natural language search over 50+ HR datasets for 1,000+ users
  • Conceived and prototyped VzGPT, an internal LLM chatbot adopted for enterprise-wide development, and conducted GenAI platform benchmarking (Gemini, OpenAI GPT models, Claude) to deliver a strategic roadmap adopted by HR leadership
  • Built AI Risk Clustering Engine (XGBoost + SHAP) for Legal, reducing compliance risk 40%
  • Established MLOps governance with GitLab repos + Domino projects; implemented bias detection and drift monitoring for all production models
  • Led COVID-19 enterprise data response, automating disparate data feeds via API/sFTP to create Verizon's "Work Forward" program
  • Led 77 research initiatives and contributed to $7M+ enterprise savings through deep research analyses
  • Mentored 3 junior data scientists on GenAI, RAG, and research rigor; accelerated model deployment from 8 weeks to 3
Top Performing Rating (2025) Exceeding Rating (2024) Leading Rating (2023) Brandon Hall Gold Award

Data Scientist

ML & Analytics Pioneer
Tek Systems (at Verizon) | Irving, TX
2017 – 2019
  • Generated $10M in company savings by analyzing training and tuition assistance data to inform a $3M investment strategy
  • Deployed Verizon's first production ML model (TensorFlow DNN) classifying learning feedback with 85% accuracy; won Brandon Hall Gold Award for AI Innovation
  • Migrated Cognos → Qlik BI platform, building interactive learning adoption dashboards for 900+ L&D users
  • Pioneered a microservice architecture using Qlik Server-Side Extensions (SSE) for live ML inference, enabling real-time predictive analytics
  • Established academic-validated methodology to identify and assess employee skill levels, providing new workforce capability insights
  • Mentored junior data scientists in NLP and advanced machine learning techniques

Head of Business Intelligence

Rs Reps | Grand Prairie, TX
2015 – 2017
  • Leveraged marketing and data science expertise to establish and enhance digital presence, driving increased value and brand visibility
  • Conducted in-depth analysis of market research and manufacturer data utilizing Tableau, Python, and SAS, enabling data-driven decision making
  • Employed multivariate linear regression techniques with SAS and R to perform accurate sales forecasting, facilitating strategic planning and resource allocation

Data Analytics Manager

Verizon | Irving, TX
2011 – 2015
  • Spearheaded cause and effect efficiency analyses on significant marketing campaigns and major website personalization redesigns, tripling online sales close rates and doubling the percentage of FiOS broadband sales completed through e-commerce channels
  • Employed statistical models and dashboards to address business challenges within Verizon's e-commerce sales pipeline, effectively communicating solutions to stakeholders
  • Developed e-commerce channel economics and introduced new operating ratios to accurately measure growth, providing critical insights for strategic decision-making
  • Generated sales and site engagement forecasts through regression analyses, consistently achieving projections within a 10% margin of accuracy and facilitating data-driven planning
  • Formulated and tested hypotheses related to chat engagement, self-service success, and website updates, enabling a refined understanding of user experience and driving optimization efforts

Senior Ecommerce Consultant

Tek Systems (at Verizon) | Irving, TX
2007 – 2011
  • Led the design and construction of statistical models and dashboards, leveraging Verizon's proprietary data assets to drive informed business decisions
  • Served as a key contributor to the senior leadership team's operational reviews and analyses by providing insightful visualizations and data-driven perspectives
  • Devised, refined, and improved regression forecasts by uncovering hidden trends and integrating marketing spend levels, future initiatives impact, socio-economic factors, and engineering plans
  • Collaborated with cross-functional teams to deliver digital marketing recommendations, utilizing campaign management, segmentation, custom metrics, and success events to generate holistic insights and actionable guidance

Education & Skills

Master of Science in Data Science

Southern Methodist University (SMU)

2017 | Dallas, Texas

Bachelor of Science in Business Administration & MIS

Dallas Baptist University

2014 | Dallas, Texas

DeepLearning.AI TensorFlow Developer

Professional Certificate | Coursera

2020

Data Science Academy

Cohort Lead & Participant | Verizon & Coursera

3 Certifications, 2020

Measuring Learning Effectiveness (ROI)

LinkedIn Learning

Leadership & Recognition

Brandon Hall Gold Award for AI Innovation
Top Performing Rating (2025)
Exceeding Performance Rating (2024)
Leading Performance Rating (2023)
Board of Directors Impact: Co-location, Leadership, Turnover Models
COVID-19 "Work Forward" Program: Architected enterprise data response pipeline
Member: Data Science Association, Digital Analytics Association, IEEE Computer Society

Languages & Data

Python R SQL NoSQL (MongoDB, Cassandra)

GenAI & LLMs

Gemini OpenAI GPT Claude Claude Code Codex Grok Llama RAG Agentic Workflows LangChain LlamaIndex Prompt Engineering Fine-Tuning

ML & AI Frameworks

PyTorch TensorFlow Keras scikit-learn XGBoost LightGBM Hugging Face Transformers SpaCy Prophet

Platforms & Tools

Google Vertex AI AWS SageMaker Azure BigQuery ML Qlik Sense Looker Tableau Spotfire Qualtrics Workday SAS

MLOps & Infrastructure

GitLab CI/CD Domino Airflow Docker Kubernetes API/sFTP

Methodology

Predictive Modeling NLP Causal Inference A/B Testing Time Series Clustering ROI Analysis AI Ethics & Bias

Ready to Drive AI Transformation?

Open to Principal+, VP of AI, and Chief AI/Data Officer roles — full-time or fractional.

If you're shipping ambitious AI at enterprise scale, let's talk.

Email

scott@scottseverance.net

LinkedIn

/in/scott-severance

Location

Dallas-Fort Worth, Texas