Principal Engineer, Data Science @ Verizon
Open to Opportunities

Scott Severance

GenAI & Machine Learning
Engineering Leader

Two decades architecting enterprise-scale AI systems. Pioneering GenAI platforms, predictive analytics, and NLP solutions that drive measurable business transformation.

0+ Years Experience
$0M+ Business Value Delivered
0%+ Model Accuracy
Currently at Verizon
Education M.S. Data Science, SMU
Recognition Brandon Hall Gold Award
Impact Level Board of Directors

Transforming Organizations
Through Data & AI

I'm a results-driven leader in data strategy and AI, specializing in architecting enterprise-wide transformation through data science, machine learning, and Generative AI.

Currently serving as Principal Engineer, Data Science at Verizon, I lead the development of AI-powered solutions that democratize HR analytics for 900+ stakeholders. From building Verizon's first production GenAI platform to engineering 95%+ accurate predictive models, I deliver solutions that directly impact strategic decision-making at the Board of Directors level.

I'm passionate about translating complex technical capabilities into actionable business outcomes -- whether that means quantifying $10M+ in organizational savings, pioneering NLP systems that analyze 63,000+ documents at scale, or mentoring the next generation of data scientists.

GenAI Pioneer

Architected Verizon's first enterprise GenAI platform using Google Vertex AI + Gemini

Exceeding Performer

Consistently rated Exceeding/Leading with recommendation for promotion

Team Builder

Mentoring data scientists and accelerating model deployment from 8 weeks to 3

Measurable Results

Key achievements that demonstrate the tangible business value of data science and AI leadership.

70%
Reduction in Query Time

Enterprise GenAI HR platform delivered real-time, natural-language insights to 900+ stakeholders.

54% → 89%
NLP Classification Accuracy

35-point improvement through novel LLM debiasing pipeline, with insights presented to Board of Directors.

95%+
Forecast Accuracy

Voluntary turnover prediction model (PyTorch + Prophet) enabling proactive workforce planning.

10M+
HR Documents Analyzed

RAG-powered AI summarization agent enabling instant policy retrieval across Verizon's entire HR document library.

3x
Online Sales Close Rate

Pioneered cause-and-effect analyses that tripled e-commerce close rates for Fios broadband.

50%+
Coding Velocity Boost

Built an AI coding assistant agent (LangChain + Gemini) that accelerated team development speed.

34% → 77%
Schedule Alignment

Novel network modeling solution for Smart Scheduler optimized in-office collaboration.

40%
Compliance Risk Reduction

AI Risk Clustering Engine (XGBoost + SHAP) auto-flags Code of Conduct violations, triggering personalized interventions for Legal.

"Scott's GenAI leadership has transformed how Verizon leverages AI for people decisions."

Carlos Moreno Director, HR Operations, Verizon

Core Capabilities

Generative AI & LLMs

Enterprise GenAI platform development using Gemini, GPT-4, and Llama. RAG pipelines, agentic workflows, prompt engineering, and fine-tuning at scale.

GeminiLangChainRAGVertex AI

Machine Learning

Predictive modeling, classification, clustering, and time series forecasting. Building production ML systems with 95%+ accuracy for workforce analytics.

PyTorchTensorFlowscikit-learnXGBoost

NLP & Text Analytics

Large-scale text analysis across 63,000+ documents. Topic modeling, sentiment analysis, and debiasing pipelines that improved classification accuracy by 35 percentage points.

SpaCyHugging FaceBERTopicLDA

People Analytics & Research

Rigorous research design, causal inference, A/B testing, and ROI measurement. Quantifying the impact of HR programs with academic-grade methodology.

ROI AnalysisCausal InferenceA/B TestingSurvey Design

BI & Data Visualization

Building interactive dashboards and self-service analytics platforms. Migrating legacy systems and enabling 1,000+ users with natural language data exploration.

Qlik SenseLookerTableauLookML

MLOps & AI Governance

End-to-end model lifecycle management with GitLab CI/CD, Domino, and Airflow. Bias detection, drift monitoring, and ethical AI frameworks.

GitLab CI/CDDominoDockerAI Ethics

GitHub Projects

Open-source tools and experiments spanning MLOps, agentic AI, edge computing, and security.

Self-Healing-MLOps-Pipeline

Production-grade MLOps pipeline with automated drift detection, self-healing retraining, and feature store integration.

Python
scikit-learnFeastGitHub Actions

DeepResearchAgent

Autonomous research agent that plans, searches, synthesizes, and produces cited reports using LangGraph.

Python
LangGraphAgentic AI

Edge-Native-Vision-Copilot

Real-time computer vision assistant optimized for edge deployment with ONNX runtime and voice interaction.

Python
ONNXEdge AIComputer Vision

GraphRAG-Compliance-Navigator

Knowledge-graph-powered RAG system for navigating complex regulatory and compliance documents.

Python
Neo4jGraphRAGLangChain

Autonomous-SOC-Security-Agent

AI-driven security operations center agent with automated threat triage, enrichment, and human-in-the-loop escalation.

Python
SIEMThreat IntelHITL

Data-Science-Toolkit

Interactive Streamlit app for exploratory data analysis, statistical testing, and visualization -- fully offline-capable.

Python
StreamlitStatisticsOffline

PDA

Personal digital assistant integrating Twilio, Claude, and Telegram for SMS-driven AI conversations.

Python
TwilioClaudeTelegram

Vulnerability-Scanner

Automated vulnerability assessment tool with CIS benchmark checks, pen testing modules, and anomaly detection.

Python
CISPen TestingAnomaly Detection

ToneAnalyzer

Real-time speech and text emotion analysis using TensorFlow.js with a React-based interactive dashboard.

TypeScript
ReactTensorFlow.jsEmotion AI

TradingBot

ML-gated crypto trading bot using XGBoost for signal confidence scoring and Coinbase API integration.

Python
XGBoostCoinbaseML Gating

CodingAgent

Offline-first AI coding assistant powered by Ollama and local LLMs for private, air-gapped development.

Python
OllamaOfflineLocal LLM

Agent-Builder

Cross-platform CLI framework to design, build, and deploy AI agents with 6 LLM providers, 5 agent patterns, DAG workflows, and MCP compatibility.

TypeScript
MCPDAG WorkflowsMulti-LLM

Professional Experience

Principal Engineer, Data Science

GenAI & Predictive Analytics Lead
Verizon | Irving, TX
2019 – Present
  • Architected & deployed Verizon's first enterprise GenAI HR platform using Google Vertex AI + Gemini Pro, reducing analyst query time by 70% for 900+ stakeholders
  • Lead ML Engineer for PA&I AI Plan 2025 -- a 3-phase initiative democratizing HR analytics through Intelligent Insights, Predictive Analytics, and Generative AI
  • Built AI coding assistant agent (LangChain + Gemini) boosting team coding velocity 50%+; created AI summarization agent with RAG over 10M+ HR docs
  • Engineered 95%+ accurate turnover forecasting model (PyTorch + Prophet) loaded into Workforce Management Dashboard, enabling $500K+ annual savings
  • Improved HR survey NLP accuracy: topic classification 54% to 89%, sentiment 63% to 88% via LLM debiasing pipeline; insights presented to Board of Directors
  • Developed RAG-Enhanced Qlik Insight Advisor, enabling natural language search over 50+ HR datasets for 1,000+ users
  • Conceived and prototyped "VzGPT," an internal LLM chatbot adopted for enterprise-wide development
  • Built AI Risk Clustering Engine (XGBoost + SHAP) for Legal, reducing compliance risk 40%
  • Established MLOps governance with GitLab repos + Domino projects; implemented bias detection and drift monitoring for all production models
  • Led COVID-19 enterprise data response, automating disparate data feeds via API/sFTP to create Verizon's "Work Forward" program
  • Led 77 research initiatives and contributed to $7M+ enterprise savings through deep research analyses
  • Mentored 3 junior data scientists on GenAI, RAG, and research rigor; accelerated model deployment from 8 weeks to 3
Top Performing Rating (2025) Exceeding Rating (2024) Leading Rating (2023) Brandon Hall Gold Award

Data Scientist

ML & Analytics Pioneer
Tek Systems (at Verizon) | Irving, TX
2017 – 2019
  • Generated $10M in company savings by analyzing training and tuition assistance data to inform a $3M investment strategy
  • Deployed Verizon's first production ML model (TensorFlow DNN) classifying learning feedback with 85% accuracy; won Brandon Hall Gold Award for AI Innovation
  • Migrated Cognos → Qlik BI platform, building interactive learning adoption dashboards for 900+ L&D users
  • Pioneered Qlik Server-Side Extensions (SSE) for live ML inference, enabling real-time predictive analytics
  • Established academic-validated methodology to identify and assess employee skill levels, providing new workforce capability insights
  • Mentored junior data scientists in NLP and advanced machine learning techniques

Data Analyst & Forecaster

Robert Severance Co., Inc
2015 – 2017
  • Performed market research and manufacturer data analysis using Tableau, Python, and SAS
  • Developed multivariate linear regression models for accurate sales forecasting

Senior Analyst, E-Commerce

Verizon
2011 – 2015
  • Pioneered cause-and-effect analyses that tripled online sales close rates and doubled Fios e-commerce share
  • Built regression models to forecast sales and engagement, achieving projections within 10% accuracy
  • Addressed critical e-commerce pipeline challenges by building statistical models and dashboards to guide executive decision-making

E-Commerce Consultant

Tek Systems (at Verizon)
2007 – 2011
  • Designed statistical models and dashboards providing data-driven insights for senior leadership
  • Enhanced forecast accuracy by integrating marketing spend, socio-economic factors, and business initiatives

Education & Skills

Master of Science in Data Science

Southern Methodist University (SMU)

2017 | Dallas, Texas

DeepLearning.AI TensorFlow Developer

Professional Certificate | Coursera

2020

Data Science Academy

Cohort Lead & Participant | Verizon & Coursera

3 Certifications, 2020

Measuring Learning Effectiveness (ROI)

LinkedIn Learning

Leadership & Recognition

Brandon Hall Gold Award for AI Innovation
Top Performing Rating (2025)
Exceeding Performance Rating (2024)
Leading Performance Rating (2023)
Board of Directors Impact: Co-location, Leadership, Turnover Models
Internal AI Summit Speaker: "Scaling GenAI in HR with RAG & Agents"
COVID-19 "Work Forward" Program: Architected enterprise data response pipeline

Languages & Data

Python R SQL NoSQL (MongoDB, Cassandra)

GenAI & LLMs

Gemini GPT-4 Llama 3 RAG LangChain LlamaIndex Prompt Engineering Fine-Tuning

ML & AI Frameworks

PyTorch TensorFlow Keras scikit-learn XGBoost LightGBM Hugging Face Transformers SpaCy Prophet

Platforms & Tools

Google Vertex AI AWS SageMaker BigQuery ML Qlik Sense Looker Tableau Qualtrics Workday SAS

MLOps & Infrastructure

GitLab CI/CD Domino Airflow Docker Kubernetes API/sFTP

Methodology

Predictive Modeling NLP Causal Inference A/B Testing Time Series Clustering ROI Analysis AI Ethics & Bias

Ready to Drive AI Transformation?

Let's explore how data science and AI can create measurable impact for your organization.

I'm currently open to new opportunities in AI/ML leadership, data science strategy, and enterprise AI transformation roles.

Email

scott@scottseverance.net

LinkedIn

www.linkedin.com/in/scott-severance

Location

Dallas-Fort Worth, Texas